“ You have very few companies, and these companies, frankly, a lot of them benefit because they understand the procurement process better than anyone else, not because they are providing superior technology.
Strata New York 2011: Rachel Sterne, “How Open Government is Transforming New York City” (by OreillyMedia)
“ As the work of Code For America has shown this year, design matters in open government. Better citizen experience, communication and customer service depends on better design.
